These six values represent the essence of our business, serving as our guiding principles in every decision and action we undertake. They serve as a source of inspiration for our employees, driving them to strive for excellence and provide our customers with an unparalleled experience. These values are the cornerstone of our robust relationships, both with our customers and suppliers, setting us apart from being just another fire safety company.
Each of these six values finds expression in various ways, primarily through our diverse customer base. Our commitment to the fire safety industry underscores these values, as does our dedication to assisting businesses in reaching their objectives through innovation and cutting-edge technology.
We are resolute in our understanding of how these values translate into tangible benefits for our customers. To learn more about what this means for you, explore our comprehensive range of products and services designed to ensure your business remains compliant with current legislation.
Quality in Compliance
We offer top-tier products and services, safeguarding the lives, personnel, and assets of our customers. They trust that they are in capable hands.
- Third-party accredited
- Affordable quality
- First-class customer service
- Professional personnel
- All products comply with relevant standards.
Partnership
We offer a centralised point of contact and are always ready to attentively listen to our clients. When needed, we provide customised solutions to meet their specific requirements.
- Focused account management
- Tailor-made solutions
- Latest news and advice provided
- Anticipate and fulfil all client fire safety needs.
Reliability & Trust
We guarantee that our customers remain in legal compliance, and we consistently provide clear and well-justified rationales for our recommendations, in accordance with British Standards.
- Deliver our promise with integrity
- 24-7 365 days a year service
- Speedy response
- Ensuring quality in compliance
- Compliance needs identified and justified
Environmental & Ethical
We operate in a sustainable manner and provide energy-saving guidance related to fire safety. Our suggestions are designed to help you meet legal requirements.
- Eco-friendly fire safety advice
- Eco fire safety products
- Environmental fleet policy
- Smartnav technology on service vehicles
- Active member of Green Business Network.
Capability & Expertise
Our team is well-trained to deliver top-notch services. We collaborate with the Fire Industry Association and regularly share news updates and fire industry advice.
- Fully qualified and certified technicians
- NEBOSH and IFPO registered assessors
- Active Trade Association members
- Third-party accredited
Dynamic
We continuously expand and enhance our services, staying up-to-date with the latest technology to better assist our clients. We're committed to developing new products and services to meet evolving needs.
- Supplying latest technology to our clients
- Regularly assessing, training and investing in our people
- Pre-empting client fire safety requirements.
Testimonials
Toad Hall Nursery group prides itself on safety, we have had a partnership Regis Fire Protection (RFP) for several years and have been known to follow him around. Toad hall have built a strong mutual partnership whereby the understanding of our industry is critical. Our accounts manager and his team have been instrumental in keeping the children, the staff and parents safe. The personal approach works for us as we have some niche requirements and they happily accommodate.